FAQs
Find your answers here
What is your return policy?
We accept returns within **30 days** of purchase. Return shipping is **free**, and there are no restocking fees. All products, including items on sale, are eligible for return.
How can I contact customer support?
You can reach our customer support team by:
- **Phone: +1-463-212-2359
- **Email: info.augustopllc.com
- **Live Chat:** Available on our website.
Do you ship internationally?
Yes, we offer international shipping. Shipping fees and delivery times will vary depending on the destination.
Can I change my order after it’s been placed?
Once an order is confirmed, it cannot be changed. However, you can contact us for assistance in canceling the order, provided it has not yet shipped.
Are there any items that cannot be returned?
Items marked as **"final sale"** or **"clearance"** are non-returnable. Please check the product details before purchasing.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can track your order through the shipping carrier’s website.
What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
How long will it take to process my return?
Once we receive your returned item, please allow **7-10 business days** for processing and issuing your refund.
FAQs
**Frequently Asked Questions (FAQs)**
**1. What is your return policy?**
We accept returns within **30 days** of purchase. Return shipping is **free**, and there are no restocking fees. All products, including items on sale, are eligible for return.
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**2. How can I contact customer support?**
You can reach our customer support team by:
- **Phone:** +1-555-123-4567
- **Email:** support@example.com
- **Live Chat:** Available on our website.
---
**3. Do you ship internationally?**
Yes, we offer international shipping. Shipping fees and delivery times will vary depending on the destination.
---
**4. Can I change my order after it’s been placed?**
Once an order is confirmed, it cannot be changed. However, you can contact us for assistance in canceling the order, provided it has not yet shipped.
---
**5. Are there any items that cannot be returned?**
Items marked as **"final sale"** or **"clearance"** are non-returnable. Please check the product details before purchasing.
---
**6. How do I track my order?**
Once your order has shipped, you will receive a tracking number via email. You can track your order through the shipping carrier’s website.
---
**7. What payment methods do you accept?**
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
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**8. How long will it take to process my return?**
Once we receive your returned item, please allow **7-10 business days** for processing and issuing your refund.
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